Privacy Policy

1. About This Policy

Front Row Care Pty Ltd (ABN 62 692 377 110) (“we”, “us”, “our”) is committed to protecting your personal information in accordance with the Australian Privacy Principles contained in the Privacy Act 1988 (Cth). This policy explains how we collect, use, disclose, and store your personal information.

2. Information We Collect

We collect personal information you provide when you:

• Submit an enquiry through our website
• Contact us by phone or email
• Engage with us as a participant, carer, or support coordinator

This may include your name, email address, phone number, and information about the support you require.

3. How We Use Your Information

We use your personal information to:

• Respond to your enquiries
• Provide and manage disability support services
• Comply with NDIS requirements and legal obligations
• Improve our services

4. Disclosure

We do not sell, rent, or share your personal information with third parties except where required by law or with your consent. We may share information with support coordinators or other relevant parties in the course of delivering your NDIS supports.

5. Security

We take reasonable steps to protect your personal information from misuse, interference, loss, and unauthorised access, modification, or disclosure.

6. Contact Us

If you have questions about this policy or wish to access or correct your personal information, please contact us at: